FAQs about our charms and charm bracelets

What is your jewellery made of?

We built our jewellery for everyday wear and to be packed for every holiday. That means it has to be water-resistant, tarnish-resistant, and designed to last. Our Charm Bar jewellery is crafted from premium 316L stainless steel, one of the highest-quality grades of stainless steel used in jewellery. This material is known for its strength, resistance to rust and long-lasting shine. It is exceptionally durable, so your Permella bracelets can come with you everywhere.

How do I attach the charms?

Please watch our How to Attach Your Charm tutorial before wearing to ensure your charm is attached correctly and securely.

Who designs the charms?

All of our charms are original and exclusive. They are designed in-house by our founder and her creative team. You can’t find Permella charms anywhere else — this is the only place to build your collection.

Are your charm bracelets custom?

Yes. Our charm bracelets are custom and personalised to you. Curate, collect and place the charms how you want them. You can do this yourself at home, use our Charm Bar service online, or visit our Tenerife stores.

Can I switch up and edit my own charms?

Yes. Our bracelets are designed for ease of adding and removing your own charms, so your collection can evolve as you do. Note that bracelets and charms purchased prior to our online opening in 2026 may not come with this capability.

Watch our video showing how to attach your charms.

How do I care for my Permella jewellery?

Our jewellery is water-resistant, hypoallergenic, and suitable for daily wear. While highly durable, we recommend avoiding frequent exposure to perfumes, lotions, and harsh chemicals to help maintain the original finish over time. With proper care, your pieces will maintain their shine for longer. To keep them looking their best:

• Avoid strong impacts, especially for charms with stones or delicate details

• Limit contact with perfumes, creams, and chemicals

• Store your jewellery in a soft pouch when not in use

Which age range are your products suitable for?

We’ve had people of all ages walking into our Tenerife stores, and the same goes for our online service. Permella is designed for all ages, from children choosing their very first charm to grandparents celebrating special milestones. While our customer base is broad, they all share one thing in common: they want jewellery that has meaning.

Do you offer permanent jewellery?

Yes, we do offer permanent jewellery in Tenerife. Visit Permella at our two Tenerife locations. This service is not available online.

Where are your stores located?

We have two locations in Tenerife. See our locations page here.

Do offer creator collaborations or influencer partnerships? 

Yes, and we welcome new faces to apply. See our Partnerships page here.