Permella currently ships within the United Kingdom and to selected destinations in Europe, Ireland and the United States. All orders are sent using a tracked Royal Mail or Parcelforce service.

Shipping rates

United Kingdom

• Tracked 48 - £2.99
  Estimated delivery: 3–5 business days
• Free Shipping over £70

Ireland

• International Tracked - £3.99Estimated delivery: 3–5 business days
• Free Shipping over £70

Mainland Europe

• International Tracked - £10Estimated delivery: 5–8 business days
• Free Shipping over £70

Available European destinations will be confirmed at checkout.

United States

• International Tracked - £15Estimated delivery: 5–15 business days

Shipping is available to eligible US destinations shown at checkout.

Order processing

Delivery estimates apply after your order has been dispatched and do not include order-processing time. Once your order is on its way, you will receive a dispatch confirmation with tracking information.

Business days exclude weekends and public holidays. Delivery estimates are not guaranteed and may be affected by postal delays, customs processing or other circumstances outside our control.

Customs and import charges

International orders may be subject to customs duties, import taxes or handling fees imposed by the destination country. These charges are included in Permella’s shipping rates and are displayed at checkout.

Delivery information

Please check that your delivery address is complete and correct before placing your order. Permella cannot be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

If your parcel is delayed, lost or arrives damaged, please contact us with your order number so we can investigate with the delivery provider.